Privacy Policy

Privacy Policy

Introduction

Welcome to https://matte-finish-collision-repair.collision-talk.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we handle information about you in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, including but not limited to:

Important Note: This policy does not extend to third-party platforms or services accessed through links on our site. These entities have their own privacy policies, which we encourage you to review before engaging with them.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data and is applicable when:

  • You use any of our applications or services as an authorized user
  • You visit our websites linked to this policy
  • You interact with us through emails, calls, or text messages

Personal Data Collection

We collect various categories of personal information about our users for different purposes. This includes:

Account and Profile Information:

  • User names, email addresses, and passwords (hashed and encrypted)
  • Contact details such as phone numbers and physical addresses
  • Date of birth and government-issued identification numbers (where required)

Payment and Financial Data:

  • Payment card details (encrypted) for secure transactions
  • Billing information and transaction history
  • Financial records to facilitate accounting and financial reporting

Purchase Information:

  • Details of products or services purchased, including quantities and prices
  • Order history and tracking data
  • Shipping and delivery addresses

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs) or mobile phone numbers for push notifications
  • IP addresses associated with your device

Location Data:

  • Geolocation information from your device when you interact with our services
  • Information about your location for tailoring content and personalizing offers

Feedback and Reviews:

  • User feedback, ratings, and reviews related to our products or services
  • Responses to surveys and satisfaction questionnaires

Social Media Information:

  • Data from social media platforms when users choose to log in through these accounts
  • Profile information shared publicly on social media (e.g., name, location)

Product Interaction Data:

  • Pages visited, features used, and time spent on our websites or apps
  • Interactions with marketing emails and newsletters
  • Search queries and product recommendations

Cookies

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device that help us recognize your browser. We categorize them as:

  • Strictly Necessary: Essential for navigating our site, ensuring basic functionalities, and providing security.
  • Preference: Remembering user preferences, language settings, and display options.
  • Analytics: Tracking website usage, analyzing trends, and understanding user behavior to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize your data in accordance with established data retention policies.

Security Measures

Implementing robust security measures is paramount to protecting your information. We employ:

  • Encryption for secure data transmission and storage
  • Secure third-party processing partners who adhere to strict privacy standards
  • Access controls and employee training to safeguard personal data
  • Regular security assessments and penetration testing

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect personal information from this demographic, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access, rectification, or erasure of your data
  • Right to restriction or object to the processing of your data
  • Right to data portability and data subject access requests
  • Right not to be subjected to automated decision-making or profiling

To exercise these rights, please contact our dedicated privacy team via the channels provided in this policy.

Changes to Policy

We may update our Privacy Policy from time to time to reflect changes in practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this page periodically for any changes.

Contact Information

For inquiries, data-related requests, or unsubscribe needs, please reach out to us:

We appreciate your trust in our privacy practices and are dedicated to protecting your personal information.